Material: Made of 100% high-quality velvet instead of normal recycled materials, which could assure your customers with the comfiest and most versatile while using. Each mat features a premium heat dye sublimation print for durability. These custom mats are ideal for the living room, bedroom and can be used for home decoration.
Mat backing: Anti-slip synthetic fiber.
Stain-resistant and easy to clean. Vacuum regularly. Use a sponge and mild detergent to clean dirt.
Super soft and good hand feeling. Users can enjoy softness while stepping on it each time.
The product is not wrinkled during transportation
Actual color may be slightly different from the image due to different monitor and light effects.
Please allow 1-3 cm differences due to manual measurement
How long will it take for the buyer to receive their order?
On average, merchandise is produced and shipped from our facility 3-5 business days after purchase. Standard shipping/transit times apply (7-10 days for domestic and 10-15 days for international).
Rugs are produced and shipped from our facility 7 – 10 days in regular seasons. Shipping Time: 10 – 15 days* in regular seasons for rug.
Can the order be delivered to multiple addresses?
We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
Do you offer delivery to PO Boxes or Military APO/FPO addresses?
Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.
Orders shipped to APO addresses are done so via DHL Globalmail, and then are turned over to USPS for final delivery (through the military mail system). Shipments to APOs can take up to 45 additional days to arrive.
Unfortunately, once the package enters the military mail system, tracking ceases to update for military security reasons. This means that we no longer have visibility of your order and cannot provide tracking information.
Will I be charged VAT taxes?
Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.
Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.
Items fulfilled from the UK and EU are charged a 20% VAT rate.